Overview
During 1on1s, both manager and team member can compare how they feel about current performance, alignment, competence and engagement levels using the PACE meter. Over time, you’ll be able to see if you're on the same page or if your perception is starting to diverge. By finding and discussing the differences early, you can avoid any surprises during a larger performance review.
Performance: The quality of their work.
Alignment: How in sync they are with company and team objectives and priorities.
Competence: The knowledge and skills they need for their role.
Engagement: How much they contribute to the company and their team.
Best Practices
The PACE meter can be a great way to start a conversation about gaps in perception. If the member rates themselves as a 3 but the manager thinks they are a performing at a 5, then perhaps the member is feeling unmotivated or unappreciated. If the opposite occurs, then perhaps the team member thinks they're doing great work, but the manager believes they have misaligned priorities and are doing the wrong work.
When you adjust the four sliders, you see suggested meanings for each rating. Don't take the rating too seriously; just select what you're feeling and address the gaps from there.
The PACE meter allows the manager and team member to visualize ratings over time, and the chart gets more powerful and insightful the more 1on1s you conduct in WorkBoard.
Customized PACE
The PACE meter has some options for customization for your organization!
Customization of headers, labels and definitions: If you want to change the labels and categories of rating (ex. swap all or some of Performance, Alignment, Competence and Engagement with some of your Values)
Standardized Rating Scale: All categories must have a 1–5 rating scale. You can customize the labels and definitions; you'll need to share the definitions for each rating with us to make modifications.
Up to 8 Rating Categories: PACE supports configuration of up to eight distinct rating categories; the minimum number it can have is one rating category (ex. Performance, rating of 1-5).
Any customization or configuration of PACE ratings must be performed by WorkBoard for your organization. If interested, please email us at [email protected] with the desired customizations and our Support Team can help!